Tag Archives: Ontario hospitals

Culture

Hospital Visits Becoming More Like Costly Airport Visits

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From a technological point of view there is nothing wrong with the way our hospitals have changed over the past thirty years but what about from the viewpoint of a person? A real, honest to gosh person. The hospital calls these folks patients or family members/visitors, but I think they must have a secret name for them too: consumers.

Let’s be honest- There is little in the way of real consumer value in our hospitals. Even before you set foot, cane or wheelchair through the front door you have to find somewhere to leave your vehicle. And just like an airport- parking costs are typically fifteen dollars a day. And what about that once staple of stand-up comedy topics- crappy hospital food? If it isn’t anymore, there certainly was a time when hospital cafeteria meals- just like airline meals- were cultural icons. In the hospitals I have visited recently, the cafeteria is slowly but surely being turned into something else…..monitors ready to dull your brain and feed you big corp.

On Monday I spent several hours at Brantford General Hospital’s C Wing. For most of that time, I’d only been on two floors and I’d already found two Tim Horton’s counters- complete counters mind you, not just a kiosk window offering a paper cup of coffee but something offering full breakfast sandwiches and lunch menu items. So why would anyone want to visit the hospital cafeteria? And if they did would they even be successful in finding the cafeteria? I could not find a sign pointing the way but Tim Horton’s were instantly visible and both perched in prime retail positions directly at or near an outside entrance. Starbucks take note.

While I was enjoying my double – double I discovered that my wifi usb stick did not work in the MRI waiting area. I moved around to no avail. I decided to let my laptop search for a public access node and I was successful in discovering that the hospital offers public internet access. With a credit card, a patient or a family member can spend upwards of $22.54 for one week of internet access or $11.24 for one day or part of a day. I was beginning to feel like a consumer. (note: these costs from September 2011)

Visiting is getting expensive.

If I need to complete work duties while I’m waiting for a hospital appointment or waiting to visit a patient, I’ve already spent 15$ on parking, $1.60 on a coffee and $11.24 for internet access. That’s $27.84 and there’s still lunch to consider if things are delayed. I decide to give up on the world wide web and look instead for something to read. Then I realize that there isn’t any reading material. Not a Maclean’s, National Geographic or even a Reader’s Digest. Instead there are two screen monitors broadcasting CP24 news , ticker tapes and car commercials into each waiting area. Not exactly the most calming environment.  I stand up and walk twenty feet towards x-ray waiting area 1. There is a small mass of people sitting and staring at the side-by-side flat screen monitors. From my perspective it is terrifyingly cold and stark. It is a scene from Orwell’s 1984 and I want to shake each one of them and tell them to stop. I want to tell them to pull out their corporate i.v. but I come to my senses. (this is only television after all right?) These people love t.v. The patient beside me whisper’s “t.v. keeps everyone’s mind off of their hospital stay”.  For the Silo, Jarrod Barker. 

 

 

Culture

Has SARS Prepared Ontario For Ebola Possibility?

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In October, 2014  Dr. Eric Hoskins, then Minister of Health and Long-Term Care, and Dr. David Mowat, Interim Chief Medical Officer of Health, issued the following statement on Ontario’s preparedness for Ebola virus disease in Ontario:

“We know that Ontarians may have concerns related to the ongoing challenges in West Africa and recent events in the United States regarding the spread of the Ebola virus.

Reason for concern: the Ebola Virus is almost biblical in nature with horrible effects on the inflicted.
Reason for concern: the Ebola Virus is almost biblical in nature with horrible effects on the inflicted.

Let us assure you that the safety of Ontario’s health care workers, patients and the public are our top priority.

We are confident that Ontario is prepared and ready to contain and treat any potential case of Ebola virus in our province — protocols are in place and we’ve seen the system work well in Ontario hospitals.

With the experience and lessons learned from the Severe Acute Respiratory Syndrome (SARS) epidemic, our health care facilities now have sophisticated infection control systems and procedures to protect health care providers, patients and all Ontarians. They are fully equipped to deal with any potential cases of Ebola.

Dr. Eric Hoskins, Minister of Health and Long-Term Care
Dr. Eric Hoskins, Minister of Health and Long-Term Care

But all health care workers, especially those providing care to patients, must be safe and protected. This is why we are working with health care employers to ensure they are providing appropriate training for their staff on the proper use of personal protective equipment and other occupational health and safety measures. We are also continuing to work with health care workers and employers to further strengthen protective measures and ensure they’re in place at all times.

Our health care workers are on the front lines and it is times like these when we are all reminded of how critical their work is in protecting the public. We want them to feel safe.

We will be reaching out to our health care partners to ensure they have the maximum protection possible and plan to release revised guidelines by the end of the week.

The government, in collaboration with our health system partners, is monitoring the Ebola situation and is continually assessing our state of readiness should a case of Ebola ever occur in Ontario.

On behalf of both the ministry and the government of Ontario, we would like to thank our health care workers for their selfless and tireless work on behalf of all Ontarians.”

Politics

A Need To Rethink Health Care

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Amongst all the vital issues of provincial significance that get discussed at this time of year, there is no doubt that health care remains as the number one priority for people in Ontario.

Unfortunately, while health sector spending accounts for about 46 cents of every tax dollar allocated, the size and scope of our health system obscures the most important person: the patient.

All too often, care in Ontario is structured around forms, processes, long lines, and bureaucracy, when it should be built from the patient out.

Over the past eight years, money that should have gone to nurses, emergency rooms, and frontline patient care was instead diverted to salaries and expenses for fancy health care consultants. The lessons learned from the billion dollar e-health boondoggle should not be forgotten.

As Ontario’s Opposition we have watched too long as we pay more and get less in health care services. It’s time for patient-centred reforms that make the patient – not bureaucracies, not administrators – the focus of our health care system.

Tim Hudak has announced plans to grow our investments in health, while instilling the patient centred focus we deserve.

Specifically, we will increase annual investments in health-care by $6.1 billion by the end our first term. At the same time we will introduce a rigorous system of patient satisfaction and health outcome measures including the establishment of wait time guarantees for emergency room visits.

To accomplish our goals we will need to take aim at eliminating fraud and waste in health care and reducing administration.

The Ontario PC plan will target the costly health bureaucracies that take money from direct patient care. We will put a stop to scandals like eHealth and limit health care dollars towards ever-expanding salaries for administrators.

For example, the LHINs are unelected, unaccountable, faceless bureaucracies that the Dalton McGuinty Liberals hide behind whenever there are beds to close, emergency rooms to shut, or nurses to lay off. To date, $300 million health care dollars have been diverted from frontline care to pay for salaries and administration. We will close the LHINs and redirect those dollars to patients.

We continue to advocate bringing more doctors to communities that need them. We will do this by encouraging doctors, nurses, nurse practitioners and physician assistants to work collaboratively. We will increase residency placements for medical students from Ontario who have training outside Canada and want to return home to practice. Locally, the excitement surrounding plans for a new Port Dover Health Centre – ideally building on the success of the Delhi Community Health Centre – will go a long way to attracting and retaining physicians and other health professionals.

Our plan also includes improvements in health care for Ontario seniors with 40,000 long-term care beds – 5,000 new and 35,000 upgraded. And we will give homecare users more dignity, more flexibility and more say in determining where they acquire these important services.

For all we pay in taxes, we should receive the highest quality services in the country. In many cases, it’s not about more money but rather about rethinking and revitalizing the way our services work. We will work to ensure we receive the world class health care services we deserve.