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Job Creation Falls Behind Rapid Population Growth

  • In 2024, Canada’s labour market showed modest growth, with job creation continuing but lagging rapid population growth. This led to an increase in the unemployment rate, reflecting a mismatch between labour force expansion and job creation rather than a decline in sector-specific labour shortages.
  • Ongoing challenges persist, such as declining labour productivity, sector-specific labour shortages, underemployment, demographic shifts and disparities, and regional imbalances.
  • Our international comparisons show that Canada typically ranks at or below the Organisation for Economic Co-operation and Development (OECD) average in terms of labour force participation and employment rates for certain population segments. This is largely due to weaker performance in specific regions, such as the Atlantic provinces, and pension policies that incentivize early retirement.
  • This labour market review emphasizes the need for tailored policies to improve labour market outcomes for seniors and immigrants. Recommendations include gradually increasing the retirement age, offering high-quality training support, and easing labour mobility barriers.

Introduction

The labour market is where economic changes most directly affect working-age Canadians, influencing their job opportunities and income. The supply of labour also determines the availability of Canadians’ skills and knowledge to employers who combine them with capital to produce goods and services that drive our national income and its distribution among income classes. Therefore, the labour market is one of the most important components of Canada’s – or any – economy.

In 2024, Canada’s labour market saw moderate growth, with employment rising to 20.7 million jobs. However, the employment rate declined to 61.3 percent, down from 62.2 percent in 2023, and remains below the pre-pandemic level of 62.3 percent in 2019. While over 1.7 million employed persons have been added since 2019, employment growth has lagged behind population growth, partly due to an aging population, despite high levels of immigration.1 The unemployment rate also increased, reflecting a gap between job creation and labour force expansion, partly due to limited absorptive capacity to keep pace with population growth.

Job vacancies have decreased since mid-2022, but over half a million positions remained unfilled during the third quarter of 2024 (12 percent higher than the pre-pandemic level). Of these vacancies, the majority were full-time (432,810 positions), with more than 31 percent remaining vacant for the long term – persisting for over 90 days. Despite high full-time vacancies, more than half a million workers were underemployed in 2024, seeking full-time work while employed part-time, indicating mismatches between the skills needed by employers and the skills offered by job seekers. Among sectors facing labour shortages, factors such as better relative wages and working conditions appear to be helping, particularly in industries like construction. Healthcare, on the other hand, may benefit from raising wages and reducing training costs to better attract and retain workers.

Further, Canada faces declining labour productivity, which can be attributed to factors such as stagnant capital investment and automation, high reliance on temporary foreign workers to fill low-paying positions, underemployment (including immigrants’ overqualification), a growing public sector with lower productivity, and shifts in industry composition.

This inaugural C.D. Howe Institute labour market review highlights major differences in the labour market across provinces and sectors and among socio-economic groups. It shows that labour force participation and employment of older workers and recent immigrants still have room for improvement.

Canada needs targeted workforce development policies to improve labour market participation and outcomes for diverse population groups and encourage a longer working life (Holland 2018 and 2019). Our recommendations are to:

  • Gradually raise the normal retirement age from 65 to 67 and delay pension access.
  • Support older workers with flexible work, part-time options, and self-employment, especially in the Atlantic provinces.
  • Invest in high-quality training programs for underrepresented groups, focusing on digital skills and job search strategies.
  • Streamline credential recognition and licensure for skilled immigrants and ease labour mobility in regulated occupations while maintaining the quality of professional services.
  • Enhance settlement strategies for immigrants, including workplace-focused language training.

Businesses should integrate automation and artificial intelligence (AI) to boost productivity while improving retention and encouraging later retirement by offering training2 and flexible scheduling (Mahboubi and Zhang 2023).Finally, better informing Canadians about learning and training opportunities and addressing financial and non-financial barriers would improve their training participation rates and empower them to acquire the skills needed in a changing labour market.

Overview of Canada’s Labour Market

Canada’s labour market has undergone major changes over time, influenced by factors such as the COVID-19 pandemic, globalization, technological progress, and demographic shifts. These forces have affected the functioning of the labour market, with demographic changes playing a particularly important role. This section reviews key indicators (i.e., labour-force participation, employment and unemployment) and highlights the major trends and disparities in provincial and national labour markets.

The labour force has grown steadily since 1976 but experienced a decline in 2020 due to the pandemic. The lockdowns and public health measures significantly reduced worker participation, especially among women, in the labour market. However, once the restrictions were lifted, workers returned, and the labour force fully recovered. By 2024, Canada had 22.1 million people in the labour force, an increase of about 1.9 million from 2019, mainly driven by the expansionary immigration policy that the country has followed until recently.3 Immigrants accounted for 56 percent of this increase in the labour force, while non-permanent residents made up 32 percent.4

Although the labour force has grown over time, the labour force participation rate (LFPR) has trended downward over the last two decades. This trend is largely driven by an aging population, as participation rates drop sharply after age 54 and continue to decline with age. While the LFPR among prime-aged workers (25-54) reached a record high in 2023, the overall rate remained below pre-pandemic levels and declined further in 2024, reaching 65.5 percent despite high levels of immigration.5 Three factors contributed to this decline compared to pre-pandemic levels: a lower participation rate among youth, a substantial increase in the older population (aged 55 and over) and a decline in the latter group’s participation rate. This decline in older workers’ participation is primarily due to aging, as the proportion of seniors aged 65 and over within the 55-and-over age group increased from 54.8 percent in 2019 to 60 percent in 2024.

The employment rate is more sensitive to economic conditions and fluctuates with cyclical changes in the unemployment rate. It is also influenced by factors such as government policies on education, training, and income support, as well as employers’ investments in skill development and their effectiveness in matching people to jobs. Despite some volatility during economic booms and recessions, the employment rate trended upward until 2008 but has declined since then, mirroring the impact of an aging population on the participation rate (Figure 1). The pandemic caused a sharp decline in the employment rate, followed by a modest recovery. In 2024, the rate, however, declined again by approximately one percentage point to 61.3 percent, as employment growth (1.9 percent) failed to keep pace with the population growth (3 percent).

Regional disparities in employment persist across Canada. Alberta consistently maintains the highest employment rate, while Newfoundland and Labrador lags. Despite significant improvements since 1976, the Atlantic provinces continue to face challenges with employment. For its part, Ontario’s employment rate – historically the second highest in the country – has been below the national average since 2008. Regional differences in economic development, sectoral specialization patterns, educational attainment, family policy, and demographic characteristics are factors behind these employment disparities. For example, Newfoundland and Labrador and New Brunswick had the highest old-age dependency ratios (OADs) in 2024 at 39 and 37 percent, respectively, while Alberta remains the youngest province with an OAD ratio of less than 23 percent.6

The unemployment rate, a key short-term indicator, tends to rise during economic downturns and fall back during recovery, affecting employment outcomes in the opposite direction (Figure 1). The onset of the pandemic in 2020 led to a temporary surge in the unemployment rate to 9.7 percent – a four-percentage point hike from the previous year. As the economy recovered, the unemployment rate plummeted to a record low of 5.3 percent in 2022. However, by 2024, it had risen to 6.3 percent, a figure that remains relatively low by historical standards but higher than the pre-pandemic rate in 2019.

While employment grew by 1.7 million people between 2019 and 2024, the labour force expanded even faster, increasing by 1.9 million people. This imbalance – where the labour force grew more quickly than employment – pushed the unemployment rate higher, reflecting a loosening labour market and making it more challenging for job seekers to secure employment.

Overall, the labour force and employment in Canada have been expanding due to a surge in immigration. Despite unemployment rates remaining higher than the pre-pandemic level, this primarily reflects the exceptional growth in the labour force rather than a lack of job creation. The labour market continues to adjust to the increase in labour supply through strong job creation.

Looking ahead, several uncertainties and factors could influence unemployment rates. For example, the imposition of trade tariffs by the United States poses a direct risk to export-related jobs. In 2024, 8.8 percent of workers – equivalent to 1.8 million people – were employed in industries dependent on US demand for Canadian exports.7 Sectors most vulnerable to these risks include oil and gas extraction, pipeline transportation, and primary metal manufacturing.

On the other hand, stricter immigration policies that limit the inflow of permanent and non-permanent residents may reduce the growth of the labour force, which could, in turn, place downward pressure on the unemployment rate. However, the ongoing arrival of refugees, which contributes to the growing population of non-permanent residents, could lead to higher unemployment rates, particularly if newcomers face significant challenges integrating into the labour market.

To mitigate the negative impacts of aging on the labour market and address labour needs, it is important to encourage greater participation of underrepresented groups and seniors, ensure new entrants and young workers are equipped with the relevant skills to meet the labour market needs and enhance the productivity of the existing workforce. However, declining labour productivity poses an additional challenge that requires urgent attention.

Trends in Labour Productivity

Labour productivity8 in Canada has generally trended upward until the pandemic, but with a general downward trend in its growth rate. In 2020, average productivity surged to $68.5 per hour worked (in 2017 dollars), mainly driven by compositional changes in employment towards more productive jobs, particularly in the business sector, since most job losses were among low-wage workers. However, this gain proved short-lived; by 2023, productivity fell to $63.6, returning to nearly the same level as in 2019 (Figure 2).

Declining productivity has contributed to a reduction in real GDP per capita, which is a key indicator of Canadians’ living standards. Although Canada’s GDP rose by 6.9 percent (in 2017 dollars) between Q4 2019 and Q4 2023, GDP per capita decreased by 0.2 percent over that period. Since 2020, Canada’s GDP per capita growth has averaged an annual decline of 1.3 percent, compared to a growth rate of 1 percent per year between 2010 and 2019 (Wang 2022). Labour productivity continued to decline in 2024 as real GDP growth fell short of the growth of hours worked. This stands in stark contrast to the robust growth of labour productivity seen in the US during the same period.

Several factors, including human capital stock, skills utilization, overqualification, the concentration of immigrants in low-skilled jobs, limited capital investment, and slow adoption of technology, have likely contributed to recent poor labour productivity trends (Wang 2022; Robson and Bafale 2023, 2024). Notably, the combined influx of immigrants and non-permanent residents has driven the majority of employment growth between 2019 and 2024, accounting for 89 percent of the total increase in employment. Although immigrants and non-permanent residents are more likely than Canadian-born workers to have a university education, many are overqualified and work in jobs that require only a high-school diploma (Mahboubi and Zhang 2024). According to the 2021 census, the overqualification rate among immigrants9 and non-permanent residents was 21 percent and 32.4 percent, respectively, while only 8.8 percent of Canadian-born individuals with a bachelor’s degree or higher were overqualified (Schimmele and Hou 2024). With rising immigration, Canada’s productivity will increasingly depend on how effectively it leverages and develops the skills of new immigrants (Rogers 2024).

The recent influx of newcomers can help mitigate the impact of an aging population as they tend to be younger, typically being at their prime working age (Maestas, Mullen and Powell 2023). However, the concentration of immigrants and non-permanent residents in lower-skilled, low-paying sectors and occupations reduces productivity and, consequently, their contribution to GDP per capita. According to Lu and Hou (2023), between 2010 and 2019, non-permanent residents (work permit holders) were increasingly concentrated in several low-paying industries: accommodation and food services, retail trade, and administrative and support, waste management and remediation services.10 Collectively, these industries accounted for 45 percent of all temporary foreign workers in 2019. With the surge of non-permanent residents, one would expect the situation to have worsened in 2023 since the cap for hiring low-wage temporary foreign workers in 2022 increased from 10 percent to 30 percent in seven sectors, including accommodation and food services and to 20 percent for other industries.11 Similarly, Picot and Mehdi (2024) found that immigrants contribute approximately equal amounts of lower-skilled and higher-skilled labour, with 35 percent of those who landed in 2018 or 2019 working in lower-skilled jobs by 2021.

Relying on temporary foreign workers and immigrants to fill lower-skilled, low-paying jobs means that labour becomes a cheaper option than capital, which naturally disincentivizes businesses from investing in productivity-enhancing technology.12 Increases in the supply of labour also discourage business investment in skills upgrading for the existing workforce (Acemoglu and Pischke 1999).

Increases in labour supply without corresponding higher capital investment will also depress productivity. According to Robson and Bafale (2023), a larger labour force resulting from high immigration will not lead to higher living standards if workers are not equipped with better tools to produce and compete. Young and Lalonde (2024) also found that two-thirds of productivity declines since 2021 stem from this population shock.

Technological advancements, particularly digitalization and AI, offer opportunities to boost productivity. Mischke et al. (2024) find that digitalization and other technological advances could add up to 1.5 percentage points to annual productivity growth in advanced economies. Nevertheless, Canada has been slow in capital investment, automation and AI adoption.

The expansion of the public sector also poses challenges. Compared to 2019, public-sector employment increased by 19.6 percent in 2024, while private sector employment only saw an 8.5 percent increase. Consequently, public-sector jobs in 2024 accounted for 21.5 percent of all employment in Canada, up from 19.6 percent in 2019. However, public-sector productivity has lagged the business sector since 2019. In 2023, it was $58.20 per hour worked, 1.5 percent lower than its 2019 level and 1.5 percent below that of the business sector. With a higher share of public employment in the economy, this lower productivity in the public sector reduces overall labour productivity.

Lastly, significant variations in productivity across industries within the business sector shape Canada’s overall performance (Appendix Figure A1). Some industries, such as educational services, experienced notable productivity gains of 25 percent between 2019 and 2023. In contrast, some low-productivity industries faced substantial declines, with that of holding companies decreasing by 60 percent and construction and transportation dropping by 10 percent.13 Labour productivity in industries with the largest employment gains remained unchanged (professional, scientific, and technical services) or declined (public administration) during the same period (Appendix Figure A2). In contrast, agriculture and accommodation and food services witnessed productivity increases, likely due to investments in machinery and automation accompanying employment declines.

Therefore, the industrial distribution of jobs, shifts in industry composition, and demographic changes within industries can greatly affect Canada’s overall productivity. Tackling Canada’s productivity challenges will require substantial capital investment, targeted initiatives in skills development, technological advancements, and industry-specific strategies to promote sustainable economic growth.

Employment by Skill Level

Skill-biased technological changes – innovations that primarily benefit highly skilled workers, such as those proficient in technology, complex problem-solving, and critical thinking – have increased the demand for high-skilled labour in today’s job market. Despite the limitations of that approach, education has generally been used as a proxy for skills. In response to labour market needs, there has been a significant surge in higher education attainment among Canadians over time. The proportion of the population aged 25 and over having a postsecondary certificate, diploma or university degree rose from 37 percent in 1990 to 69 percent in 2024. According to OECD (2024), Canada has the highest postsecondary education attainment rate among core working-age individuals (25-64).

Despite these educational advancements, Canada faces productivity challenges and lags in technological adoption, particularly relative to the United States. One explanation is that although higher levels of education should translate into greater skills – leading to enhanced productivity, employability and adaptability to labour market changes – other factors such as education quality, experience, on-the-job training, capital investment, technological advancement, skill utilization, and age can substantially influence individuals’ skills levels (Mahboubi 2017b and 2019; Robson and Bafale 2023).

Skills and education levels heavily influence labour-market outcomes. For example, labour force participation, including among seniors, increases with educational attainment and those with higher education tend to remain in the labour market longer. This can mitigate some of the negative effects of an aging labour force, as significantly more seniors today possess a formal education above high school compared to decades ago and can take advantage of the ongoing shift from physical work to knowledge-based work.

In parallel with increases in the supply of highly educated labour, there has been a shift in skills requirements among employers.14 Figure 3 shows employment in high-skill-level occupations has seen remarkable growth over the past three decades, increasing by 299 percent from 1987 to 2024. Notably, during the pandemic, employment in high-skill-level roles continued to grow, even as jobs in other skill categories declined. By 2024, high-skill-level occupations accounted for 23 percent of total employment. Despite this growth, medium- and low-skill-level occupations remain predominant, employing approximately 8.1 million and 5.8 million workers, respectively, compared to 4.8 million in high-skill roles. In the last two decades, immigrants and non-permanent residents have increasingly taken both high-skilled and low-skilled jobs. Between 2001 and 2021, they accounted for half of the employment growth in professional and technical skill occupations (Picot and Hou 2024). Over the same period, employment in lower-skilled occupations decreased by half a million. However, more immigrants and non-permanent residents increasingly occupied low-skilled positions, while Canadian-born workers significantly transitioned away from these roles (Picot and Hou 2024). By 2021, immigrants were more concentrated in professional and lower-skilled occupations compared to their Canadian-born counterparts.

In general, the Canadian labour market has performed well since the pandemic, with particularly strong employment growth for high-skill level occupations. As demand for high-skilled labour continues to grow, improving education quality, promoting on-the-job training, and better utilizing the skills of the workforce are essential for maintaining this balance, maximizing the benefits of educational advancements, enhancing productivity and meeting the evolving demands of the labour market.

Imbalances of Labour Supply and Demand

Studying the relationship between unemployment and job vacancies provides insight into labour supply and demand imbalances. It allows us to examine two problems that hinder business growth and slow the economy down: the lack of sufficient employment opportunities for job seekers and the absence of people with the right skills to fill existing jobs.

This relationship is often described by the Beveridge curve, which illustrates how job vacancy rates and unemployment typically move in opposite directions. However, as noted by Blanchard, Domash, and Summers (2022), shifts in this relationship can occur due to factors such as increased labour demand or structural changes in the economy, leading to both higher vacancy rates and higher unemployment simultaneously.

From 2021 to mid-2022, Canada experienced a tight labour market, with an increase in job vacancies alongside declining unemployment. In response, the federal government relaxed several immigration policies to help address these shortages. However, Fortin (2024, 2025) found that a surge in immigration, particularly driven by temporary immigrants, may aggravate job vacancy rates in the overall economy, as observed in Canada between 2019 and 2023. While immigration can initially alleviate skilled labour shortages, it can also intensify shortages in the broader economy due to increased demand from newcomers for goods and services.

In 2024, the labour market transitioned from a state of tightness to a slackening one. In the third quarter of 2024, job vacancies in Canada totalled more than 572,000,15 marking a 12 percent increase compared to the pre-pandemic level in Q4 2019. With 1.5 million unemployed people in the labour market, there were more than two job seekers for every vacant position during that quarter. However, the provincial situations varied (Figure 4). For example, while British Columbia experienced a relatively tighter labour market, with fewer than two unemployed persons for each vacant position, there were more than four unemployed persons available per vacant position in Newfoundland and Labrador. However, the long-term vacancy rate – the share of openings that remained vacant for 90 days or more in total vacancies – in that province was 36.9 percent, which was four percentage points higher than the British Columbia rate in the third quarter of 2024. This indicates both limited employment opportunities for those unemployed and a mismatch between existing skills and those demanded by employers.

Imbalances between labour supply and demand in Canada also exist at the industry level (Figure 5). For example, while the healthcare sector faces severe labour shortages, the information, culture and recreation industry has the highest unemployment-to-vacancy ratio, indicating an excess labour supply. One interesting observation is that while both the construction and manufacturing sectors had similar levels of excess labour supply, the vacancy rate in construction was significantly higher at 3.6 percent, compared to 2.2 percent in manufacturing. This suggests that employers in the construction sector face more challenges in finding workers with the right skills.

The unemployment-to-job vacancy ratios across industries excluded some 612,000 unclassified unemployed persons: those who had never worked before or were employed more than a year earlier. According to Statistics Canada, about 43 percent of job vacancies in the third quarter of 2024 were for entry-level positions, which is helpful for those unclassified unemployed persons as these roles typically do not require prior experience. However, the specific skills and education requirements of these entry-level positions remain unclear.

An analysis of educational requirements for vacancies in the same quarter shows that 48 percent of all job vacancies required post-secondary training or education. Positions requiring post-secondary education below a bachelor’s degree had an unemployment-to-job vacancy ratio of 2.6, while those requiring a bachelor’s degree or higher faced a higher ratio of 4.1. In contrast, vacancies requiring only a high-school diploma or less had a lower unemployment-to-job vacancy ratio of 1.8. However, employers find it more challenging to secure suitable candidates for positions requiring higher educational levels and specialized skills, particularly at wage levels that candidates are willing to accept.

Wages play an important role in reducing labour market imbalances, as they affect both the supply and demand for labour and encourage labour mobility and reallocation. Between Q4 2019 and Q3 2024, the average offered hourly wage saw the largest increases in industries such as arts and entertainment, agriculture, and information and cultural industries (over 30 percent). These sectors also experienced the most significant reductions in job vacancies, suggesting that offering higher wages can help alleviate labour shortages. To address shortages more broadly, there may also need to be a restructuring of relative wages and working conditions between occupations with labour shortages and those with surplus labour.

Offered wage, or stated salary, rates for vacant positions should largely depend on the growth of job vacancies and the difficulties in finding candidates to fill them. However, Figure 6 shows that industries experiencing a surge in vacancies post-pandemic did not respond consistently. In fact, the average hourly offered wage in these industries fell short of the national average, which was 27 percent between Q4 2019 and Q3 2024. For example, despite substantial growth in vacancies and a shortage of candidates in healthcare, the average offered wage growth in this industry only increased by 23 percent. This is largely due to government control over wages, making them less responsive to market forces. Policies like Ontario’s Bill 124, which capped annual wage increases at one percent for civil servants from 2019 to 2022, have contributed to this restraint. Additionally, multi-year labour contracts and provincial efforts to reduce deficits and debt post-COVID have further limited wage growth in the sector.

In Q3 2024, the average hourly offered wage in the utilities sector only increased by 2 percent compared to the pre-pandemic level, despite a 48 percent increase in job vacancies. Employers in this sector need to raise wages to attract and retain workers with the necessary skills. Otherwise, they will rely on their current workforce to work longer hours to maintain operations, which can lead to lower productivity per additional hour of work and retention challenges.

The average offered wage rate by occupation follows a similar trend (Appendix Figure A3). For example, despite a 59 percent increase in job vacancies, the wage rate for occupations in education, law and social, community and government services only rose by 16 percent, which is below the national average. This further highlights the need for employers to raise wages and improve working conditions to attract and retain workers.

Outcomes by Demographic Characteristics

While labour market indicators point to a strong post-pandemic recovery characterized by high employment, not all working-age Canadians have equally participated in and benefited from this resurgence, highlighting untapped potential across different population groups. Notably, recent demographic trends highlight that the older population and immigrants experience distinct labour market outcomes. Seniors (aged 65 and over) have substantially lower labour force participation rates compared to other demographics, raising concerns about both their economic security and potential contributions to the workforce. Additionally, immigrants frequently face employment barriers that limit their ability to fully integrate into the labour market and contribute to addressing the challenges posed by an aging population. Understanding the labour market outcomes for these groups is important for identifying the obstacles they face and formulating targeted policy recommendations to enhance their participation and success in the workforce.16

Age

There are significant variations in labour force participation across age groups. As expected, seniors exhibit the lowest participation rates, with their engagement in the labour market declining substantially after age 65 (Figure 7). Seniors’ participation rate is low across all provinces, albeit with varying degrees. For instance, Saskatchewan has the highest participation rate for seniors at 18.5 percent, while Newfoundland and Labrador records a notably lower rate of 11.5 percent. The four provinces in the Atlantic region, where the aging problem is more severe, have the lowest participation rate. A lack of employment opportunities for seniors in this region seems to be a major driver, with their unemployment rate significantly higher than both the national average and their counterparts aged 25 to 64 (except for Nova Scotia) (Figure 8).

While seniors participate far less than other Canadians in the labour market, Figure 9 shows significant shifts in their average retirement age over time and notable differences across employment types. Self-employed workers consistently retire later than other workers, with their average retirement age exceeding 68 in recent years, while public sector workers tend to retire earlier. These trends likely reflect variations in pension structures, job security, and financial incentives across employment types. Between 1976 and 1998, the average retirement age of all workers declined by four years to 60.9, likely influenced by the introduction of early retirement pension schemes in order to free up jobs for younger workers (OECD 2017). However, this shift had no obvious impact on younger workers’ employment. Many economists also warned that these measures were shortsighted, as the aging of the baby boomer generation would eventually create new challenges. Meanwhile, concerns about the financial sustainability of pension systems grew due to the increasing life expectancy and subsequent rising costs of providing retirement income (Banks et al. 2010; Herbertsson and Orszag 2003; Jousten et al. 2008; Kalwij et al. 2010; OECD 2017).

In response, the federal government in 2012 increased financial penalties for early retirement to encourage longer working lives.17 Consequently, the average retirement age of all workers began to rise and reached 65.3 in 2024, slightly surpassing its 1976 level. However, the persistent gap between the public sector and self-employed workers suggests that policy adjustments – such as pension reform or incentives for longer careers in the public sector – could be considered to encourage more uniform retirement patterns across employment types. The recent influx of immigrants may also help to alleviate the impact of the retirement wave, as immigrants are more likely to keep working and retire later. According to Fan (2024), the average retirement age among immigrant workers is around 66 over the last decade, two years older than that for Canadian-born workers.

Accordingly, the LFPR of seniors has increased substantially from a historical low of 6 percent in 2001 to 15 percent in 2024. Termination of mandatory retirement, lack of sufficient savings, higher educational attainments, and better health conditions among seniors have contributed to these LFPR increases.18 Hicks (2012) predicts that social and economic pressures will lead to further delay in retirement in the future. For example, of all seniors aged 65 to 74, including both Canadian-born and immigrants, one in ten were employed in 2022 (Morissette and Hou 2024). Nine percent reported working by necessity, while immigrant seniors were more likely to do so than their Canadian-born counterparts.

In the long run, labour productivity growth is the primary driver of Canada’s GDP per capita growth, though the participation rate of seniors can also have a significant impact. Wang (2022) found that during the pandemic, declines in employment and participation rates driven by young people and seniors were major contributors to the sharp drop in GDP per capita. He estimated that if work intensity, the employment rate, and the participation rate had maintained their pre-pandemic momentum from 2010 onward, Canada’s GDP per capita could have been 4 percent higher in 2021 than it was.

As babyboomers are gradually retiring, their lower LFPR will continue to influence the overall participation rate. Vézina et al. (2024) found that the overall participation rate is expected to continue declining in the short term, regardless of the number of immigrants selected. Across various scenarios, the overall participation rate appears to be more sensitive to changes in the participation of seniors than to increases in immigration.19 As a result, keeping older workers, particularly those aged 55 and over, in the labour market could significantly impact the future overall participation rate. As more older workers remain employed, improvements in employment assistance, labour market flexibility, and skills upgrading will be essential (Vézina et al. 2024).

International Comparisons of Pension and Retirement Policies

An international comparison reveals that differences in pension and retirement policies play a crucial role in explaining disparities in employment and retirement decisions across countries (Figure 10). Factors such as the flexibility to choose between continuing to work or claiming a pension, legal provisions regarding age-based termination of employment, and employers’ retention strategies – such as offering on-the-job training and flexible work schedules – greatly influence retirement timing.

One of the most significant factors contributing to the variation in employment decisions across OECD countries is the normal age at which individuals can claim full pension benefits. For instance, in 2022, over 32 percent of Iceland’s population aged 65 and over was employed, although the normal retirement age is 67, with the earliest pension access at age 65. In contrast, only about 14 percent of Canada’s population in the same age group remained employed despite having a higher life expectancy. This discrepancy can be explained by Canada’s normal retirement age of 65, with pension benefits available as early as age 60.

Cross-country analyses show that policy reforms reducing financial incentives for early retirement were key drivers behind the increase in old-age employment (Coile et al. 2024). To address challenges related to aging populations, many countries such as Australia, Denmark, the UK, Japan and Italy have raised, or plan to gradually increase, the retirement age to encourage longer working lives. Denmark and Sweden have even indexed their mandatory retirement ages to life expectancy. Canada should consider similar approaches by raising the normal retirement age and delaying the earliest access age.

Immigrants

International immigration has significantly contributed to Canada’s population and labour force growth. Between 2019 and 2024, immigrants and non-permanent residents accounted for 68 percent of the population growth and over 88 percent of the increase in the labour force. However, immigrants often encounter various obstacles such as language barriers, a lack of Canadian work experience and varying recognition for foreign education and experience (Mahboubi and Zhang 2024). These challenges can limit their employment opportunities and earnings. Furthermore, as Canada faces an aging population, the challenge of integrating immigrants into the workforce becomes even more critical. While aging workers often possess valuable experience, they may struggle with the physical demands of certain jobs or require retraining. Newcomers, on the other hand, may not be immediately equipped to fill these gaps in employment. The productivity levels of immigrants can also be affected by their integration into the labour market, as they may require additional training and support to navigate workplace expectations and cultural nuances.

In 2024, immigrants aged 25 to 54 had a lower employment rate (by 4.3 percentage points) compared to non-immigrants (Figure 11). This gap has narrowed since 2006 and continued to decline even through the pandemic despite the latter’s greater impact on immigrants.20 The remaining gap is mainly due to the lower employment rate of female immigrants.

Employment outcomes of immigrants, particularly among women, depend predominantly on the number of years spent in Canada. For women aged 25-54, the employment gap between female non-immigrants and more recent immigrants (who landed less than 5 years) was 15.5 percentage points. This gap narrowed to 10.6 percentage points for immigrants who landed between 6 and 10 years and further to 6.2 percentage points for those who have been in Canada for more than 10 years.

Over the last decade, the improvements in immigrant employment rates are likely attributed to several factors. These include an increased selection of economic immigrants from non-permanent residents with Canadian work experience, the implementation of the Express Entry21 system for immigration selection, and favourable economic conditions where the demand and supply of immigrant labour are broadly aligned (Hou 2024). In addition, the growth in managerial, professional, and technical occupations accelerated in the late 2010s (Frenette 2023), which would benefit recent immigrants with a university education. Recent immigrants in the prime age group of 25 to 54 have seen faster employment rate growth since the early 2010s, with a notable increase of 13.1 percentage points from 2010 to 2024, compared to a 3.5 percentage point increase among non-immigrants.

However, it’s important to note that some of these conditions may change in the short term. For example, the employment rate for recent immigrants stalled from 2022 to 2023, a period when labour shortages eased, and levels of both permanent and non-permanent immigration rose rapidly (Hou 2024). As such, the dynamics of labour supply and demand have changed, particularly with the increases in the labour supply of new immigrants and non-permanent residents coupled with a cooling labour market and rising unemployment. This could negatively affect the employment outcomes of foreign-born residents in Canada more than those of Canadian-born individuals, as immigrants are often disproportionately affected during economic downturns. In 2024, there was a large increase in the unemployment rate of recent permanent immigrants, rising from 8 percent in 2023 to 9.9 percent. This is more than double the unemployment rate of non-immigrants, indicating the difficulties recent immigrants face in securing employment.

The employment rate of immigrants residing in some provinces is lower than the national rate, such as Ontario and PEI (Figure 12). The relatively poor employment outcomes among immigrants in these provinces may stem from specific employment barriers unique to immigrants, as the unemployment rate of non-immigrants in these provinces remains below the national rate. However, immigrants in Newfoundland and Labrador have a higher employment rate than non-immigrants. In contrast, the employment gap between immigrants and non-immigrants is most pronounced in Quebec, a province with the highest employment rate for non-immigrants in Canada. This gap can, to some extent, be due to a large gap in the unemployment rates of these two population groups. The unemployment rate of immigrants in Quebec is twice that of non-immigrants (or a gap of 3.5 percentage points). Grenier and Nadeau (2011) show that the lack of knowledge of French largely explains why the employment rate gap between immigrants and non-immigrants is larger in Montreal than in Toronto. Greater emphasis on official language training could enhance their ability to fully participate in the local labour market.

Policy Discussion

While the Canadian labour market has shown resilience post-pandemic and continued to perform relatively well in 2024, significant disparities across regions, industries, and demographic groups highlight opportunities to improve participation and employment outcomes. Further, Canada’s declining productivity poses a challenge to the labour market’s ability to drive sustained economic growth and competitiveness.

Demographic shifts, particularly an aging population, continue to affect participation rates and contribute to some shortages. Notably, the expansion of the health industry and the associated labour shortages are closely tied to Canada’s aging population. However, in some industries, average offered wages have not risen enough to attract a larger labour supply, and employers have not sufficiently adopted alternative strategies, such as capital investment and automation, to address their workforce needs.

Addressing these challenges requires a holistic approach. Beyond automation and higher wages, investing in existing workers and removing barriers to labour-market participation by underrepresented groups – such as women, youth, Indigenous Peoples, and seniors – can significantly improve labour market outcomes.

Regional differences in economic conditions contribute to provincial variations in the participation of seniors, while differences in pension and retirement policies play an important role in driving discrepancies in retirement timing across countries. Gradually increasing the normal retirement age is a strategy adopted by some countries to encourage later retirement among seniors. In Canada, the federal government in Budget 2019 offered a way to make later retirement financially more attractive by increasing the Guaranteed Income Supplement (GIS) earnings exemption, allowing seniors to retain more of their increased income if they choose to work. However, provincial measures aimed at boosting older workers’ labour force participation have had mixed results. For instance, Lacroix and Michaud (2024) found that a tax credit in Quebec designed to boost employment among older workers had no significant impact on transitions in or out of the labour force, with only modest effects on earnings for those aged 60 to 64. The study concluded that this measure was not a cost-effective way to increase public revenue or employment rates for older workers.

While the Conservative government in 2012 announced a plan to gradually raise the eligibility age for Canada’s Old Age Security benefits from 65 to 67 starting in 2023, the newly elected Liberal government cancelled the plan in 2016. However, with an aging population and increasing longevity, Canada should reconsider gradual adjustments to the normal retirement age and the earliest access age to help sustain public pension systems and ease demographic pressures. This approach aligns with successful international models, though it requires careful implementation to account for differences in job types and income levels.

Seniors today are healthier and living longer, and delaying retirement can offer both personal and economic benefits and ease demographic transitions (Robson and Mahboubi 2018). Longer working lives allow individuals to accumulate greater retirement savings, reducing the risk of financial insecurity in old age. Working longer has also been linked to better cognitive function, mental well-being, and social engagement.

That said, raising the retirement age would affect workers differently depending on their occupations and financial situations. While high-income, knowledge-based workers may benefit from extended careers through flexible work arrangements or hybrid options, many low-income workers in physically demanding jobs – such as those in construction, manufacturing, or caregiving – may find it challenging to work longer. Policies promoting flexible work options, lifelong learning initiatives, and encouraging and monitoring training program uptake22 can help older workers stay in the workforce longer and maintain their skills (Mahboubi and Mokaya 2021).23 Targeted support, such as enhanced workplace accommodations, phased retirement options, and retraining programs for workers in physically demanding jobs, could ensure that a later retirement age does not disproportionately burden lower-income individuals.

In response to population aging and existing labour shortages, Canada has increasingly relied on higher levels of immigration. However, the overqualification of immigrants’ skills and credentials, particularly among those from non-Western countries, remains a persistent issue. The successful integration of newcomers into the workforce is important to mitigate the short-term impact of an aging population on the labour market and enhance productivity. For example, recognizing the credentials of foreign-trained professionals in fields like healthcare could increase their productivity and earnings, helping to address the chronic shortage of healthcare workers. However, many skilled immigrants hold qualifications in regulated fields overseen by provincial regulatory bodies, which creates considerable barriers to entering the labour market. While these regulations aim to uphold public safety, they differ among provinces. Over the past few years, several provincial governments have taken steps to reduce barriers for foreign-trained immigrants. For instance, British Columbia and Nova Scotia have expedited credential assessments for foreign-trained healthcare professionals, which helped expand their healthcare workforce. Other provinces should consider adopting similar initiatives.

Licensed workers, either immigrants or non-immigrants, in these occupations also face barriers if they wish to change their province of residence. Easing provincial labour mobility in regulated professions could help reduce regional labour shortages in these sectors. Ensuring immigrants’ skills and qualifications are recognized and accepted by employers is also important.

Canada also needs to adopt more effective settlement strategies, with a strong emphasis on improving language proficiency for immigrants who struggle with communication skills. Language training tailored to workplace culture can also bridge language gaps and help newcomers obtain licences to integrate into the labour market. A notable example is the Health English Language Pro (HELP) program, which was launched by ACCES Employment to support internationally educated physicians. The program pairs Canadian physician volunteers with internationally trained medical graduates to help them acquire the necessary medical English skills. Furthermore, in recent years, the expansion of language training facilities has not kept pace with the explosive increase in the number of permanent and temporary immigrants. Governments need to systematically evaluate settlement service agencies to assess the returns on investment and enhance the effectiveness of these services in the labour market.

In addition to reducing regional disparities and improving labour market fluidity – making it easier for workers to transition between jobs – Canada should also focus on increasing GDP per capita by encouraging greater capital investment (Robson, Kronick and Kim 2019; Gu 2024; Robson and Bafale 2023 and 2024) and promoting the adoption of new technologies (e.g., AI, robotics, and automation), with a focus on increasing productivity and complementing the skills of the existing workforce.

Canada’s labour productivity has declined recently – a worrisome trend. Enhancing labour productivity involves addressing skill shortages, overqualification and mismatches. Policies that encourage training and promote automation, as well as higher wages in high-demand sectors, are essential. The potential of AI should also be explored to support labour productivity and mitigate skills and labour shortages (Mahboubi and Zhang 2023). However, it is equally important to provide support for the displacement of low-skilled workers who may be impacted by automation. Governments and employers should focus on training programs that align with the evolving demands of the labour market, including reskilling and upskilling initiatives for those at risk of displacement.

Conclusion

Addressing the challenges of an aging population, a lower senior participation rate, the overqualification of immigrants’ skills, and declining labour productivity requires comprehensive and targeted policy interventions. Canada’s labour market will benefit from proactive measures that support both its existing workforce and newcomers while addressing the demographic pressures ahead.

To ensure sustainable economic growth and greater labour market participation, the following policy actions should be considered:

  • The federal government should gradually raise the normal retirement age to 67 and assess the benefits of delaying the earliest access age for pension benefits, in line with successful international models.
  • Provincial governments should adopt targeted policies to support older workers, such as promoting flexible work arrangements, part-time career opportunities, and self-employment options, particularly in regions like the Atlantic provinces, where senior participation is notably low.
  • All levels of government should invest in high-quality training programs that equip individuals with the skills needed for the evolving labour market, such as digital skills and job search strategies, with a focus on underrepresented groups like seniors, Indigenous Peoples, and youth.
  • Provinces and regulatory bodies should collaborate to streamline the licensing process for skilled immigrants, enabling foreign-trained professionals to meet local regulatory requirements more efficiently. They should also work together to ease labour mobility in regulated occupations, ensuring that qualifications are recognized across regions without compromising service quality.
  • The federal government should invest in enhancing settlement strategies for immigrants, including providing language training tailored to workplace culture. It is also important to evaluate the effectiveness of existing programs to ensure they adequately support newcomers’ integration into the workforce.
  • Employers, in collaboration with governments, should integrate automation and advanced technologies such as AI to boost productivity while ensuring that workers’ skills align with the evolving demands of the economy.

By implementing these policies, Canada can better navigate labour market imbalances, enhance its labour force participation, and position itself for sustainable economic growth in the face of demographic and technological change.

Appendix

For the Silo, Parisa Mahboubj / Tingting Zahn.

The authors extend gratitude to Pierre Fortin, Mikal Skuterud, Steven Tobin, William B.P. Robson, Rosalie Wyonch, and several anonymous referees for valuable comments and suggestions. The authors retain responsibility for any errors and the views expressed.

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Basic Living Standard Arithmetic For Ottawa And All Governments

September , 2024

To: Canadians concerned about prosperity 
From: Don Wright 
Date: September 4, 2024
Re: Some Basic Living Standard Arithmetic for Governments

Governments often talk about “creating jobs,” but what they really do is choose some jobs at the expense of others. With their myriad spending, taxing and regulatory decisions, all governments try to direct job growth to different sectors – public or private, services or goods, resources or non-resources, and so on.

We all hope governments choose wisely.

It would help if they started paying more explicit attention to one factor: The impact of their decisions on Canadians’ standard of living.

A country’s standard of living is largely determined by the wages and net government revenue its tradeable goods and services sector can pay while remaining competitive against international competitors. If a company or sector is uncompetitive, it will have to either lower its wages, pay less tax or go out of business. These pressures on companies are never-ending. They determine both the wages a sector can afford to pay, and, through the interconnectedness of labour markets, average wages across the economy.

Some industries are so productive they can pay relatively high wages and significant taxes and yet remain competitive.

Industries that aren’t as productive can only pay lower wages and less tax.

Governments whose policies have the effect of moving labour from one sector to another had better pay attention to such facts.

Canadians may not like it but many of the country’s best-paying and most tax-rich jobs are found in natural resources. I was head of British Columbia’s public service. For most of B.C.’s history the province’s economic base has been dominated by natural resource industries – forestry, mining, oil and gas, agriculture and fishing. For a variety of reasons, these industries face strong political headwinds. Many groups press to constrain them and diversify away from them. The alternatives proposed include technology, film and tourism.

A few years ago, I asked officials in the province’s finance ministry to assess the relative performance of these different industries along the two key dimensions of average wages and net government revenue. In 2019-20 B.C. spent approximately $11,700 per citizen. Half the population was employed that year. So, to “break even” (i.e., have a balanced budget), the province had to collect $23,400 per employed person. If you look at things this way, each industry’s “profit” or “loss” is simply its revenue per employee less $23,400.

No such calculation will be exact, of course.

Several assumptions have to be made to get to an average “profit” or “loss” per employee. But, with that caveat, the numbers the officials brought back were telling. The industry with the biggest return to the province was oil and gas, at $35,500 per employee. Forestry was next, at $32,900. Then mining, at $14,900, and technology, though only at $900.

By this measure of profit and loss, however, film was a money loser, at -$13,400, and so was tourism, at -$6,900.

The negative numbers for the film industry reflect the very significant subsidies that B.C. (like many other provinces) provides to this sector. The negative number for the tourism sector primarily reflects low average wages per employee, which translate into relatively low personal income tax, sales tax and other taxes paid by employees.

These “profit or loss” numbers are not in any way a judgment about workers in these sectors. People find the best employment available to them in the labour market. Relative demands in that market are determined by many factors, none of which workers control. That said, if governments consciously move resources from the “profit” industries to the “loss” industries, they had better be aware of the consequences for wages, taxes and the overall standard of living.

The numbers I’ve cited were for a single year in British Columbia. The same analysis for other provinces or for Canada as a whole would likely produce different numbers – though I’d be surprised if the overall pattern were much different. Voters will draw their own conclusions about the impact on British Columbians’ standard of living from constraining the resource industries and promoting other industries instead.

Unfortunately, this type of analysis is rarely done when Canadian governments make decisions about what types of jobs they want to give preference to through their taxation, spending and regulatory decisions. They should do more of it. Ultimately, if [they] care about Canadians’ standard of living, governments need to start paying attention to the basic arithmetic of that standard of living.

Don Wright, senior fellow at the C.D. Howe Institute and senior counsel at Global Public Affairs, previously served as deputy minister to B.C.’s premier, cabinet secretary and head of the public service.

Generation Z Job Advancement Difficulties Continue

Revealing reports are exposing the extent to which Gen Z is grappling with a far tougher job market than ever before, spurring overwhelming financial angst and uncertainty. Below Gen Z authority, attorney and legislative policy pundit Cheyenne Hunt, J.D. — a  TikTok influencer with 93.3K followers and 3.7M likes on the platform — provides front-line perspective on the trending topic. 

“The challenges we Gen Z’ers face in today’s job market are unique and complex as we navigate unprecedented economic shifts and evolving workplace dynamics,” she said. “A better understanding of the systemic hurdles and barriers hindering Gen Z’s professional growth is needed to spark dialogue and help employers, policymakers and career advisors develop strategies to support this highly consequential generation of talent.” 

6 Issues Stifling Gen Z Career Advancement

caucasian-businesswoman-looking-at-road-sign-d.jpgGen Z, of which I am a part, has been dealt a rough hand with regard to this generation’s entrance into the workforce at large. We’ve collectively experienced so many “unprecedented” events throughout our formative years that have caused many to lose their meaning and purpose in their professional and personal life. For executives seeking to understand, and aptly integrate, Gen Z into staff teams, it’s essential to recognize and address the unique challenges and needs of this consequential generation greatly influencing the workforce. While there are a litany of issues undermining Gen Z career prospects, there are a few key set of obstacles that must be overcome to bolster this generation’s advancement opportunities:

1. Economic Inequality
Gen Z enters the job market with significant financial burdens, including high costs of living, especially in urban centers. To attract and retain these young talents, consider implementing comprehensive benefits packages that alleviate these pressures. This could include competitive salaries, housing stipends, or student loan repayment programs. By addressing economic barriers directly, your company can become a more attractive and viable option for Gen Z candidates who are often forced to make career decisions based heavily on financial factors.

2. Job Market Instability
Gen Z values stability as much as flexibility. In response to the economic volatility they’ve witnessed, it’s important to emphasize job security and long-term career prospects within your company. Develop clear career pathways and foster a culture that rewards dedication and innovation. Regularly communicate these pathways and growth opportunities to ensure young employees see a future within your organization.

3. Lack of Internal Opportunities for Upward Mobility
As outside hires for managerial rolls continue to increase in popularity, Gen Z struggles to find a purpose in work that does not present opportunities to be recognized by a promotion in status or salary in conjunction with increased skill and responsibility. In fact, many studies have found that young workers are more likely to achieve career advancement by jumping ship to a new employer every three years or less. 

4. Technological Disruption
Rapid technological advancements lead to job displacement and the need for continuous upskilling, which can be particularly challenging for Gen Z entering the workforce. Automation threatens traditional entry-level roles, requiring Gen Z to adapt and acquire new skills to remain competitive in a job market they may not have even found a place in yet. Consider, leveraging Gen Z’s tech-savviness by involving them in digital transformation initiatives within your company. Offer roles that challenge them and allow them to work with cutting-edge technologies.

5. Lack of Mentorship and Networking Opportunities
Gen Z may lack access to mentors and professional networks that can provide guidance and opportunities for career advancement. Remote work creates fewer opportunities to make advantageous connections intentionally or even in passing. Traditional networking avenues may be inaccessible or less effective for Gen Z, who often rely on digital platforms for networking, which may not offer the same depth of connection.

6. Student Debt Crisis
Student debt is a pervasive concern for Gen Z, shaping their career paths and life choices. As an employer, offering programs such as tuition reimbursement or scholarships for further education can set your company apart. Additionally, support flexible work arrangements that allow for continuing education, enabling employees to pursue degrees or certifications that enhance their career growth while gaining valuable work experience.

Addressing these issues requires systemic changes in education, employment policies and societal attitudes to ensure more equitable opportunities for Gen Z career advancement. Given this generation is poised to soon become the largest sector of the workforce, it’s in everyone’s best interest to better set Gen Z up for success as a matter of public policy, economic stewardship and plain old good business practices. For the Silo, Cheyenne Hunt, J.D.

Cheyenne Hunt, J.D. is a progressive advocate and attorney specializing in progressive activism, legislative advocacy, communications and democracy-focused tech policy.  She currently serves as a Big Tech Accountability Advocate with Public Citizen. Hunt graduated from the University of California Irvine School of Law, has earned Dual Degrees in Political Science and Public Policy from the University of Denver and serves as a board member for The Women of Global Change. 

Benefits of Working On The Front-line in Canada: Lessons From My First Job

As a double immigrant who worked his way through high school and university, I am a big believer in the lifelong benefits of working on the front line, early in life. My first job was an eye opener to say the least.

As a double immigrant who worked his way through high school and university, I am a big believer in the lifelong benefits of working on the front line. My first job was in frontline customer service at age 16 for Canada’s largest sports store chain, Collegiate Sports (now Sport Chek), in a flagship mall in Toronto. I started as a salesclerk selling shoes, retail apparel, ski equipment, and stringing tennis racquets.

As a student athlete, I was fortunate to work in a large sports department store situated in a multicultural city and to serve all kinds of people across various ages and income groups.

Our customers ranged from consummate “old stock Canadian” athletes, who were fanatical about every detail when ordering custom equipment, to wide-eyed gullible immigrants whose children were seeking to learn a new sport like ice hockey or snowboarding. It was a fast paced atmosphere with dense traffic in the evenings and buzzing with energy on the weekends like a casino hotel on the Las Vegas strip.

It was also a very demanding job because it required being on your feet for 8 hours per shift and being constantly “switched on” to anticipate customer needs. Employees engaged in their first front line customer service role developed emotional intelligence through hundreds of daily interactions with customers. Over time, I learned how to read customers’ non-verbal facial expressions and body language, which varied widely by their ethnicities, stage of life, and other factors.

The job required meticulous knowledge of every major sporting activity, current and incoming inventory, and prices for disparate product lines and brands while also including labor intensive tasks such as tagging the products, stocking the shelves, and cleaning the store after hours. Determining the best allocation of shelf space was a key decision. There were no “smart technologies” such as sensors, cameras, big data, and analytics used by retailers today to manage inventories and shelf-space. Hence arranging the optimal product assortment on the floor to generate traffic was an essential part of the job that required teamwork and an entrepreneurial mindset of experimentation through trial and error.

The store manager was a flamboyant French-Canadian named Guy who was a die-hard Montreal Canadiens fan with a profound sense of humor.

Typical of 1980s Toronto, the staff was composed of up-and-comers, including many Asian, European, and Caribbean immigrants. Guy was great at motivating staff, casting people in the right departments, creating internal sales contests, and holding us accountable. He had a keen eye for talent and was adept at identifying and investing in adaptive learners who could conquer a multifaceted department such as ski equipment or hockey skates by efficiently conveying product knowledge to outsell others.

Guy’s greatest skill was building an informal talent marketplace to grow the business in one of the world’s most diverse cities. He understood that a high performing diverse team of employees who felt like the store was their own business would not just generate loyal customers but grow the sports retail business by engaging new communities. Under his leadership, the store became an incredibly diverse meritocracy of over 500 full time and part time employees: Caribbean kids rose from selling track shoes to managing winter sports and Asian women ascended from selling apparel to assistant manager roles overseeing budgets and purchasing. I remember training a Jamaican immigrant, who happened to be the best sprinter in Toronto, how to string tennis racquets at optimal tensions depending on the player’s style, and she taught me about the subtle differences in track and field spikes depending on specific events and surfaces.

Like any store environment, it was not always pleasant. When the store missed its numbers by a wide margin, Guy scolded us for not being sufficiently productive.

He would curse at us with Quebecois nouns, poke fun at our beloved Toronto Maple Leafs, and if revenues were under budget, walk us back to his office which doubled as “banc des pénalités” (“penalty box”). His diminutive office was adjacent to the boisterous warehouse receiving truck shipments, welding, and assembling equipment. Here Guy would shout out the disappointing financial results and present the dormant inventory and the blue-collar workers whose strenuous labor made it possible for us to sell these products on the floor. He reminded us that even the most talented players end up in the penalty box and cost their team when they fail to play together and trust their teammates.

Over the course of four years, this job taught me three things I would use in the rest of my career: First, the benefits of building a high-performing team of diverse colleagues who could teach each other through an apprenticeship model rather than formal training; second, how professional development is accelerated by highly demanding customers who make purchase decisions in a matter of seconds; and third, how the real world has a magical way of revealing where your greatest talents reside, even if it contradicts what your teachers and test scores suggest are your perceived strengths.

In my last year on the job, Guy got promoted to regional VP overseeing 100 stores in Eastern Canada.

Still, he sought me out once every few months. In our last few meetings, he expressed his gratitude that I helped recruit tens of what he called “gens talentueux” or highly talented and diverse employees – mostly high school athletes and musicians – that drew waves of new customers into his stores and grew the business. The last few times we met, Guy tried to persuade me to become a store manager and retail executive like he was. As an Asian immigrant with Ivy League dreams, I was not ready to take the store manager career path.

However, years later after graduate school and a stint in management consulting, I joined the hospitality industry where I was able to harness this cross-cultural competence to achieve breakthrough results. And when I became an operating executive and eventually a hospitality CEO, it made an even bigger difference. Thanks to years on the front line, I was able to swiftly unearth customer needs, connect deeply with front line employees and build collaborative cross-cultural teams. My front line experience was most helpful in relating to employees in emerging markets such as Shanghai where I had no prior work experience, did not speak the language, and had to motivate migrant workers, mostly mothers living apart from their children.

It was my years serving on the frontline in retail, sports, and healthcare that taught me to how to collaborate with colleagues, look customers in the eye and resolve their complaints, form teams to solve thorny problems, and meet the litmus test of becoming a leader by identifying and developing other people’s talents.

Service industries are not just the largest employers: they are engines of human development for communities, cities, countries, and entire civilizations. From the United States to China and Saudi Arabia, business, and government leaders “get it” and are investing billions to rebuild human capital in hospitality centric service industries after the pandemic. These diverse stakeholders recognize the critical role of service industries in rebuilding their countries, diversifying their economies, and facilitating meritocracy for domestic and foreign employees of all ages, races, ethnicities, and genders.

Surprisingly, their efforts are increasingly lost on the workforce. Instead, a talent disruption, powered by innovative technologies such as generative AI, changing attitudes towards work-life balance, and a growing mistrust of capitalism and governments is changing the equation. Millions of Gen Xers and Millennials are choosing the gig economy or hybrid jobs where they can effortlessly circumvent human interaction and avoid the discomfort of face-to-face conflicts. Groundbreaking technologies such as generative AI may accelerate this talent disruption, further distancing employees and contract workers and hence brands from their customers.

Consequently, brands that achieved differentiation through personalized service may suffer from commoditization. What is more troubling are the long-term career development implications for individuals, especially Gen Xers and Millennials who are set to become the next generation of service managers and grew up performing these gig economy jobs.

Driving around town and leaving bags at a front door with pictures, communicating via text confirmations, and receiving tips based on algorithms is not an equivalent experience to being on the frontline in a service operation.

It may provide contractors with flexibility and income, but it comes at the cost of a lack of learning and customer contact that will serve to stunt their professional growth. What is the solution here? Given this historic talent disruption, what is the path forward for business and government leaders in industries such as hospitality, retail, and healthcare that are experiencing long-term labor shortages and growing unionization? Should employers, including entrepreneurs such as franchisees, increase their investments in acquiring, developing, and compensating talents? Or should they invest in AI and other technologies to automate and reduce their investments in building human capital? What other alternatives, if any, exist?

My first job was in a sporting goods store.

Streaming Royalties Are Bullshit A Musicians Case For Universal Income

Royalties Are Bullshit: A Musician’s Case For Basic Income….. “This song is Copyrighted in U.S., under Seal of Copyright #154085, for a period of 28 years, and anybody caught singin’ it without our permission, will be mighty good friends of ourn, cause we don’t give a dern. Publish it. Write it. Sing it. Swing to it. Yodel it. We wrote it, that’s all we wanted to do.”

-Woody Guthrie, copyright notice, This Land Is Your Land

Royalties are bullshit.

I say this as a musician, and as a songwriter. But let me go a step further: royalties have always been bullshit. The first problem? They’re not going to musicians, and they never have.

If money is being made, something is being sold. That something has to be a product, something that can be counted. Originally it would have been sheet music, before recorded music was widely available. Later on, it meant records, then tapes, CDs, downloads, streams, as well as licensing rights – use in a specific film, or for a particular commercial. There is a product. Someone is buying it. Some of that money goes towards the cost of producing, distributing, and marketing that product; some of it goes to the artist, as royalties.

Well, a little bit of it goes to the artist.

As Billboard notes, “An accurate map of royalty pathways would be a tangled mess.” It’s not easy to get paid.

Some royalties are set by the government, some are negotiated, some are paid through groups. For example, I license my music through TuneCore, which strikes deals with a series of digital music outlets, like iTunes and Spotify, each of which offers different terms of payment. Spotify pays artists, on average, $0.007 cents per stream.

Example of royalties earned for artist Jarrod Barker. Russian streamer Yandex awarded 8/100th of a penny for track streaming. Mr. Barker would need 99,992 additional streams to earn a dollar!
Example of royalties earned for artist Jarrod Barker. Russian streamer Yandex awarded 8/100th of a penny for track streaming. Mr. Barker would need 99,992 additional streams to earn a dollar!

Beyond that, if you are “fortunate” enough to work with a major record label, there are restrictive terms and conditions. Techdirt quotes Tim Quirk of Too Much Joy explaining the Kafkaesque math [emphasis mine]:

A word here about that unrecouped balance, for those uninitiated in the complex mechanics of major label accounting. While our royalty statement shows Too Much Joy in the red with Warner Bros. (now by only $395,214.71 after that $62.47 digital windfall), this doesn’t mean Warner “lost” nearly $400,000 on the band. That’s how much they spent on us, and we don’t see any royalty checks until it’s paid back, but it doesn’t get paid back out of the full price of every album sold. It gets paid back out of the band’s share of every album sold, which is roughly 10% of the retail price. So, using round numbers to make the math as easy as possible to understand, let’s say Warner Bros. spent something like $450,000 total on TMJ. If Warner sold 15,000 copies of each of the three TMJ records they released at a wholesale price of $10 each, they would have earned back the $450,000. But if those records were retailing for $15, TMJ would have only paid back $67,500, and our statement would show an unrecouped balance of $382,500.

Of course, none of this is new, really. The history of artists getting screwed by record labels is as long as the history of record labels, and includes everything from the creative math above to outright theft, failure to count sales, or inventive stunts like Fantasy Records accusing John Fogerty of plagiarizing himself. But bear with me, because it gets worse.

In the music industry today, there are a few people who are making money from royalties- and they’re making nearly all of it. More specifically, the top one percent of earners are taking in 77% of the recorded music revenue. Strikingly, these are many of the same artists who are now “at war” with YouTube. Artists such as Taylor Swift and Paul McCartney are convinced that YouTube is making money from their music by selling ads and subscriptions, and not paying adequate royalties. And they’re not wrong; YouTube is definitely making money by selling ads and subscriptions, and there’s no question that most of that is not going to the artists.

However, this is a stupid argument.

It’s a stupid argument because a tiny group of people that’s making the lion’s share of all recorded musical income is concerned that a new service doesn’t adequately compensate them; the major record labels feel the same way, of course. It’s a “war” that leaves out 99% of the musicians out there trying to make music and make a living, and it doesn’t really matter how they settle the conflict.

So let’s say, hypothetically, that we eliminate royalties. This raises a fundamental question.

How do we compensate and credit artists for their work?

I believe the answer is basic income, but first let’s take a closer look at that question. At a glance, it seems like it should be simple: pay them for their music. But what does that mean? It quickly gets complicated.

Part of the problem is that we as a culture equate value with ownership. If musicians have created a song, this thinking goes, and that song has value, they must own it, like any other form of property. But that’s ridiculous, and it’s pretty easy to see how quickly it becomes truly absurd.

For example, take a classic blues song, like Big Mama Thornton’s “Hound Dog.” Is that her tune? Yes! Does she deserve credit for it? Absolutely. Big Mama Thornton has a special place in blues history, and rightly so. But is it the first example of a 12-bar blues? No, of course not. Is it the first time someone used lyrics about a dog? Is it the first time someone used the call-and-response verse structure of a repeated first line and different last line? No, and no. And even though she made it a hit, the lyrics were by Leiber and Stoller. So which part of the song does she “own”? Is it just that specific recording? If so, how much does the bass player own, or the drummer? Do you pay royalties for playing it on the radio? What if it’s on the radio, and you tape it? What if you give that tape to a friend? I know, I know, nobody tapes anything off the radio anymore. What if you cover it in a bar? What if you sing it in your living room? What if you sing it in your living room and upload it to YouTube? What if you share the MP3? Where do we draw the lines?

Woody Guthrie, speaking from the folk music tradition, said “New words, new song.” Bob Dylan took that lesson to heart, both in early works like “Masters of War,” which took a melody from an English folk song called “Nottamun Town,” and in more recent releases. On Modern Times he lifted lines from a Civil War era Confederate poet named Henry Timrod, and used the arrangement of Muddy Waters’ “Rollin’ and Tumblin'” with re-written lyrics and the same title.

I don’t mean to discount Big Mama Thornton, or disparage Bob Dylan. I’m a big fan of both. What I want to illustrate is that “property” and “ownership” is a meaningless way to look at music, because it’s a living, inherited tradition. Everybody got something from somebody. Every electric guitar player owes something to T-Bone Walker, and T-Bone owes something to Blind Lemon Jefferson. Every folk singer owes something to Woody Guthrie and Pete Seeger. And more to the point, if you ask any great musician, they will tell you who they got it from. Eric Clapton tells people about Buddy Guy, but if you put a microphone in front of Buddy he’s going to tell you about Muddy Waters, BB King, Guitar Slim. The greats are always ready to turn around and credit the people who came before them, because that’s how a living musical tradition works.

So again: how do we compensate and credit artists for their work?

Splitting the question

One answer is to split up the question. When you think about it, it’s really two different questions. Let’s look at the second part first: how do we acknowledge and appreciate and credit the work that artists do? This is especially important because many important contributions to music, art, and human history generally, were made by people who get erased from popular culture- in particular women, LGBTQ folks, and people of color (Ma Rainey, for example, was all three). They are erased, in part, because there is money to be made by erasing them.

The uninformed still think “Hound Dog” and “That’s All Right” are Elvis Presley tunes. And while Presley himself was quick to credit his influences, most people have never heard of Arthur Crudup, and everyone’s heard of Elvis. Sometimes people were erased several times over; early blues music was driven by women like Bessie Smith, Ma Rainey, and Sister Rosetta Tharpe, who were largely displaced by black men, who then had their music co-opted by white guys playing rock’n’roll versions of the same songs. Some made serious efforts to show people where the music had its roots – The Rolling Stones, appearing on the show Shindig in 1965, insisted that Howlin’ Wolf also get to perform. On the other hand, Led Zeppelin took Willie Dixon’s song “You Need Love,” and recorded it as “Whole Lotta Love,” without ever mentioning where they got it. It’s ironic, since Dixon himself was notorious for taking credit and royalties for other people’s work, often by offering to “take care of the paperwork” on a new tune.

So how do we make sure we credit and acknowledge artists? One way, I believe, is to end a system of compensation based on owning something that cannot be owned. In a system like we have now, where the focus is on ownership of a particular sound, or song, or style, there is a real financial incentive to take credit. In the case of the record labels, you can even get the actual rights to an artist’s songs. If we disconnect the money from the “ownership” of the music, we are removing part of the incentive to pretend that new music doesn’t freely flow from old music.

Universal Basic Income

To be clear, I’m not suggesting artists should not be paid. There are different ways to support artists, and the internet has allowed for a lot of direct interaction between artists and fans. There are crowdfunding sites like Kickstarter and Patreon, there are independent music platforms like BandCamp and CDBaby. They’ve got their advantages and disadvantages, but what I’m advocating is something simpler, more widespread and direct: universal basic income.

Universal basic income, sometimes called emancipatory basic income or simply “basic income,” is an easy idea to understand: you give everybody money. Everybody. Rich people, poor people, working people, the unemployed, the young, the old, everybody. Everybody gets a salary. It’s not a lucrative salary, but enough to make sure you can provide for yourself.

First, let me clear something up: this is not a wild, crazy, utopian idea. It’s a serious proposal, that is increasingly being treated as such. Even Forbes ran a piece called “Universal Basic Income Is Not Crazy.” Of course, it works better if you already have some of the social framework much of the world takes for granted: child care, family leave, health care. But let’s leave those aside for a moment to look at basic income from the musician’s perspective. What is the impact for working musicians?

Quit Your Day Job

Many, if not most, working musicians [and artists CP] support themselves with a day job. This includes long-time performers with steady gigs, people who have gone on world tours and recorded on dozens of albums. Buddy Guy drove a tow truck into his thirties. Composer Philip Glass worked as a plumber and taxi driver until he was 41. Wes Montgomery worked in a factory from 7am to 3pm and played gigs until 2am.

Let me tell you: it’s not easy. As a musician, you already have to balance many competing demands: playing gigs, traveling, booking and promoting shows, recording new material, rehearsing a band. Being a professional musician is, effectively, more than one job already. Now try to schedule all that around a conventional job structure that wants you working at 8 or 9 in the morning, 5 days a week, regardless of where you played last night or when you got home. It’s hard to fit all of it in, and that’s without stopping to consider that it might be nice to sleep occasionally or even see your family now and then.

One reason basic income is sometimes called “emancipatory” is because it frees you from this burden. You’re still going to be out there hustling for gigs, scheduling sessions, trying to record and promote and – let’s be real – get paid. Basic income doesn’t eliminate the desire or possibility for people to make money by working, it just means you don’t have to worry about starving or getting evicted while you do it. And let’s remember, most of the money musicians make doesn’t come from royalties anyway. People are getting paid for gigs, for shows, for studio sessions, for tours, sometimes for merchandise or direct sales (in particular if you’re producing your stuff independently).

Make The Music You Want To Make

Musicians make compromises all the time. Sometimes it’s about timing: you want to put something out, and you can’t afford to wait, so you settle- you keep a take that could have been better, you scratch a song that needs a few more sessions to come together. Sometimes it’s about the sound: a record label wants to market you a particular way, a track needs to be “radio friendly” to get airplay. Sometimes it’s just about resources: recording and producing music, even with all the advances in digital technology, is a laborious, expensive process. For some players, there’s also the trade-off between taking gigs that might pay better but be musically unfulfilling (think wedding band or corporate events) versus pursuing a musical vision that might not have a ready-made market. And, of course, there’s that most precious of all resources, time, which is often given over in huge amounts to the aforementioned day job.

Basic income removes the immediacy of financial pressures, and frees up a lot of time. Does that mean we won’t have choices to make? No, of course not. There are always choices, and there are always constraints, and even if we get basic income that won’t turn time itself into a limitless resource. But it changes the balance of the decision.

Creative Liberation: Supported By Research

Right now, across the country, there are brilliant artists whose music could change and enrich our culture in ways we can’t imagine, and we don’t get to hear them. They’re stuck working day jobs, playing the gigs that pay the bills, and trying to fit their creativity into commercial constraints. Pause for a moment, and imagine the explosion of new sounds and ideas we can liberate with basic income.

As a musician, that paragraph felt intuitively true to me. However, a number of people who were kind enough to review an early draft of this essay suggested that my point might be better served if I backed it up with “evidence” and “examples.” Of course, there’s not exactly a one-to-one comparison available, so I’m going to draw on some similar programs and related ideas.

First: the MacArthur “Genius” grants. These fellowships are awarded to people who are already recognized to be exceptional; they provide a no-strings-attached stipend of USD$625,000 over five years. Obviously that’s a lot more than “basic” income, but they underpin the idea that simply providing creative people with resources allows them greater freedom to explore, discover, and create. In a review of their program and its effectiveness, The MacArthur Foundation found that 93% of the fellows reported greater financial stability (no surprise) and 88% reported an increased opportunity to express creativity. Three quarters felt it lead them to make riskier, more ambitious choices in their work.

Some might argue that the fellowships exhibit a selection bias, since they go to people already known to be creative. However, there’s good reason to believe that supporting the poorest and most marginalized offers even greater benefits. Dissent magazine recounts the history of the Federal Writers Project, which offered “unemployed” writers guaranteed income by giving a fixed salary to produce travelogues or other commissioned writings:

…with regular paychecks, FWP writers could experiment with more creative projects at the same time. Over the course of eight years, the program employed over 6,600 writers, including Nelson Algren, Jack Conroy, Zora Neale Hurston, Richard Wright, and Ralph Ellison. The FWP enabled new classes of Americans to become “professional” writers.

While employed by the FWP, these writers—most notably writers of color—wrote fiction that challenged the political status quo, and they revolutionized literary form in order to do so. To be sure, many of these writers developed their politics in pre-FWP years, but stable employment facilitated their political and artistic ambitions—by providing them with steady income, connecting them to other writers, and offering literary inspiration. From 1936–37, between posts at the Federal Theatre Project and the FWP, Hurston wrote her beautiful and troubling novel Their Eyes Were Watching God, a book celebrated today for its inventive use of black vernacular. Wright spearheaded the “Chicago Renaissance,” a creative community strengthened and supported by FWP projects in the state of Illinois. Meanwhile, in New York City, Ellison was conducting FWP oral histories when, as he reported it, he stumbled across a man who described himself as “invisible.” This encounter would be the genesis for his Invisible Man, surely one of the strangest and most significant novels of the twentieth century.

I recognize that the subjective self-evaluation of MacArthur fellows and even the impressive work of FWP authors can be considered, to some extent, anecdotal evidence. But there is also controlled research, and what it shows is the flip side of the coin: that poverty impedes cognitive function. Lead by Harvard economist Sendhil Mullainathan, the team found that “experimentally induced thoughts about finances reduced cognitive performance among poor but not in well-off participants.” They also found that farmers showed diminished cognitive ability before harvest, when they were poor, compared to after harvest when they were relatively rich. That’s after controlling for free time, nutrition, work effort, and stress.

If you’ve ever been broke and had bills to pay, this is not news. It’s hard to focus when you have a huge bill hanging over your head and no immediate prospect for paying it off. When you’re in a position of financial hardship, a portion of your brain is effectively set aside to repeating over and over again, “AAAH THE RENT AAAH THE RENT AAAH THE RENT.” Or the hospital bill, or the car payment, etc. You know the classic sci-fi trope that imagines what you could do if you could harness the full power of your brain? Turns out it doesn’t require genetic engineering – you just need to be able to pay your bills.

I would argue that we are effectively paying a cultural opportunity cost in the form of lost creativity. Coming back to music, anthropologist David Graeber puts it this way:

“Back in the 20th century, every decade or so, England would create an incredible musical movement that would take over the world. Why is it not happening anymore? Well, all these bands were living on welfare! Take a bunch of working class kids, give them enough money for them to hang around and play together, and you get the Beatles. Where is the next John Lennon? Probably packing boxes in a supermarket somewhere.”

The Robot Imperative – It’s Not Just About Musicians

I realize we’re covering a lot of ground here, and we’re about to talk about robots. So first, a quick recap

Royalties don’t go to (most) musicians.

Royalties don’t make sense because they rely on ownership of something that cannot be meaningfully owned.

This system of ownership creates financial incentives to take credit for other people’s work.

Eliminating royalties forces us to confront the fundamental question of how we credit and compensate artists for their work.

Basic income answers part of that question – compensation – while eliminating royalties removes, at least in part, the financial incentive to take credit.

Basic income liberates musicians from the constraints of a day job and the pressures of commercial music.

Evidence supports the idea that this liberation leads to more, and more adventurous, creative work.
In short, basic income separates the idea that people have value from the idea that they must own something valuable.

All of that has been true for quite some time, and in fact arguments for basic income are as old as Thomas Paine. But there is a huge, disruptive change happening that makes this a much more urgent question, not just for musicians but for everyone. Namely, robots. Robots and computer automation are about to eliminate huge numbers of jobs (think tens of millions). Some are in the news right now: Uber is testing self-driving cars in Pittsburgh. Driverless trucking is not far behind, taking 3.5 million jobs with it. And it’s not just truckers: designers, fast food workers, accountants, financial analysts, doctors, hotel concierges. Thousands of news stories are being written by robots. An Oxford University study estimates that 47% of total employment may be at risk. Even jazz musicians have to be worried.

In short, the day job could be going away, and not just for musicians. The question is, what will we do with these millions of people, once they’re out of work? Will we insist that truckers can all get jobs doing social media? Will a few wealthy people retreat behind high walls and leave the rest of us to fight for the scraps of employment through a fog of financial worry and expensive, short term trade-offs?

Or will we embrace basic income, recognize that people have innate value, and unleash a wild torrent of creative exploration the likes of which we’ve never heard before? For the Silo, Anthony Moser. www.anthonymoser.com
@mosermusic

Supplemental: Basic Income Earth Network
HYPERLINK “http://www.huffingtonpost.com/scott-santens/the-economist-just-came-o_b_7447312.html”The Basic Affordability of Basic Income
HYPERLINK “http://www.france24.com/en/20160825-finland-test-out-basic-income-scheme”Finland to try basic income
HYPERLINK “https://www.thenation.com/article/a-basic-income-would-upend-americas-work-ethic-and-thats-a-good-thing/”A Basic Income Would Upend America’s Work Ethic
HYPERLINK “http://qz.com/765902/ubi-wouldnt-mean-everyone-quits-working/”UBI Would Change The Nature Of Work

Royalties and copyright:
The Music Industry is a Parasite And Copyright Is Dead by Steve Albini
Free Culture by Lawrence Lessig

PS – My music is available on iTunes, Spotify, YouTube, Bandcamp, and a host of other digital music services. If you catch me at a gig, you can buy an album for name-your-price. And if anyone ever uploads it to The Pirate Bay, torrent with my blessing. As Woody Guthrie would say, “Publish it. Write it. Sing it. Swing to it. Yodel it. We wrote it, that’s all we wanted to do.”

Automation Key To Future Of Work Under Great Reset

LOS ANGELES—Automation is no longer an option, automation is the key to surviving the Great Reset.

In 2021, more than 47 million American workers resigned, an annual record. In Canada numbers are harder to determine since accurate resignation numbers are not readily available. However, Statistics Canada has published the results of a survey pitched towards Canadian workers.

With no sense of the number of people surveyed and the accuracy of the data gathering the results should perhaps be best taken at face value: “In January, respondents were asked whether they were planning to leave their current job, and whether quality of employment considerations were among the reasons for doing so. Fewer than 1 in 10 Canadian workers aged 15 to 69 (7.3%) were planning to leave their current job within the next 12 months, compared with 16.1% in 2016, when respondents to the General Social Survey were asked the same question (not seasonally adjusted). When January 2022 LFS respondents were asked to report their main reason for planning to leave their job, preliminary results show that at least 1 in 5 of those planning to leave (22.2%) reported reasons related to quality of employment, including low pay (15.7%), heavy workload (4.3%) and inability to do their current job from home (2.2%). The trend is continuing. Surveys and data show that 6 in 10 young professionals have changed jobs or plan to and that 4.5 million workers quit their jobs in March.”

Businesses face continuously evolving markets and societal pressures that are transforming the way employees and employers put in exchange with each other to provide value to consumers and clients.

Staffing agencies especially have been under pressure during the pandemic and navigating the Great Reset.

Bilflo automates back-office tasks and helps staffing manage hundreds of contractors and direct hires on a single, simple platform. This allows organizations to conserve time and labor while expanding business operations and profits. The ability to pull in live performance metrics makes it easy for businesses and teams to track their progress on goals. 

“The pandemic was a catalyst for development and expansion, springing from a strong foundation. We spent the past decade developing Bilflo to provide value to clients, especially during a turbulent time,” said Bilflo CEO Barrett Kuethen. “Bilflo was built by staffing industry experts to specifically serve the industry and address the unique operational pains to bridge process gaps.”

As of 2022, Bilflo has an extensive integration roadmap that has started with ATS platforms: Bullhorn and Jobadder along with accounting systems like Quickbooks. The company is expanding with key offerings such as Importing External Time, which will support staffing companies by eliminating redundancy and manual errors from VMS tools and other client time portals. Bilfo’s developers and leadership update the platform responsively to customers to provide optimized results. 

Bilflo is outcome-driven and their case studies with leading companies bring to life their platform and services. Amtec, a 60-year-old staffing company which employs over 1,000 contractors every year, provides talent to industries like health care, IT, aerospace and more. After adopting Bilflo the company reduced back-office labor by 75 percent, doubled capacity and achieved 49 percent annual cost savings. Extension, a 20-year-old full recruitment and staffing company handles up to hundreds of employees per week, and similarly achieved success through Bilflo, saving more than $20,000 usd a year and eliminating 16 hours a week in manual workload.

Bilflo founders held a webinar, in association with Staffing Industry Analysts (SIA), to discuss why and how to automate staffing companies’ back-office processes. Bilflo has already seen success after emerging in the market early this year and has received 3rd party validation from industry leaders like G2.com. Bilflo received recognition as a high performer for 2022 including generally, and for small business, mid-market, “easiest to use,” “easiest to do business with” and for “best support.” G2 features Bilflo reviews and case studies here on back office management, and tech stacks.

Bilflo’s APIs (application program interface) communicate with organizations’ ATS to retrieve information. This eliminates the need for someone to spend hours manually entering data.

Bilflo makes it so that companies can store contract job information such as rates, burdens, timecard types, overtime rules, job site addresses, workers’ comp codes and rates, and more.

In the era of remote work and asynchronous collaboration, companies need systems in place to handle timecard and expense management.

Compliance is more difficult to manage than ever. Bilflo solves these problems by calculating overtime in all states and provinces. Payroll integration and automated invoicing rapidly handle complex payment terms, billing addresses, line item information, and real-time reports.

Start Saving for an Emergency Fund

Debt is much more common than you think. Almost everyone has encountered it at least once in his or her life, and it’s nothing to be ashamed of. What is most important is being able to recognize it and address that you need help.

One way to get help is by consulting a not-for-profit credit counselling agency that offers holistic support in all aspects of debt maintenance. The right agency will offer advice on everything from how to spot and avoid credit repair scams to delivering judgment-free credit rebuilding advice through wise credit and money management.

To avoid future situations of financial uncertainty start saving for an emergency fund once you’ve been able to knock off some of your debt. Having a safety net will make you feel more stable in years to come, and as the title suggests, it’s always an excellent idea to have funds available if any sort of emergency takes place.

It takes time and dedication, but you’ll thank yourself later on when you can pay debts off in half the amount of time as it would normally take.

How Much Should You Save?

Of course, everyone’s situation is different. Depending on if you have a family or you live on your own, if there is a beloved pet that may require medical care — there are many factors that can affect how you should consider initiating your emergency fund.

It’s a common belief that a typical person should be able to access six-months of salary at any time. This is incredibly unrealistic for most people, but it can be a long-term goal.

Look at what you earn per month, and think of an amount that makes sense to set aside in a savings account each paycheque.

How to Build the Emergency Fund

Speak with your Credit Counsellor first to gain some insight on what your emergency fund could look like, and consider these ideas.

  • The first step is to save one month of living expenses. Sit down and plan out how much your food, entertainment, bills, rent, and so on cost. Work out how long it would take to save that amount, and set aside a chunk of money each month. Even if takes a few months, the point is that you’re working toward a goal.
  • If time and health allow, get supplemental income. Are you free on weekends to work a few shifts at your friend’s store? Perhaps you could take on an additional freelance writing or design gig to chip away at in the evenings. It’s hard work, but if you’re able to take on something a little extra, it will pay off.
  • Save your tax refund. It might not be possible to save the entire amount, but if you’re able to, do it! After you’ve filed your taxes and if you qualify for a refund, saving it can be a simple way to boost your savings.

Think about the benefits of opening an emergency fund. You’ll feel so much more secure and calm knowing that there are funds available in case something unpredictable happens.

You will get back on track and you can plan for the future.